Daschers

Privacy Policy

” Daschers “

Effective Date: August 26, 2024

Daschers (“we,” “us,” “our”) values and respects your privacy. This Privacy Policy details how we collect, use, share, and safeguard your personal information when you use our online and mobile marketplace, “Daschers,” which enables community members to share items for free, arrange collections and pickups, and sell items under our community guidelines. By using Daschers, you agree to the practices outlined below.

For more information and as a reference, please contact us.

1. Information We Collect

We collect information to provide, maintain, and improve our services, as well as to comply with legal requirements, especially in line with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

1.1 Personal Information

  • Account Registration: When you sign up, we collect personal details such as your name, email address, phone number, and location. These are necessary to create and manage your account.
  • Communication Data: Any information you share when contacting us via emails, support channels, or direct messaging on the platform is recorded for responding to your inquiries and improving customer support.

1.2 Usage Information

  • Activity Data: We track your interactions on the platform, such as items you share, searches, purchases, and communications, to personalize your experience and enhance the platform’s functionality.
  • Device and Connection Information: We automatically collect information about your device (e.g., device type, OS, IP address, browser type) to optimize the platform for your specific setup and ensure security.

1.3 Location Information

  • Precise Location Data: With your consent, we collect your location data to show relevant items nearby, suggest pickup arrangements, and improve community engagement. You can control this through your device settings.

1.4 Payment and Transaction Data

  • For users involved in purchasing or selling items, we collect payment information, transaction history, and relevant financial details. However, we do not store your credit/debit card information directly; secure third-party payment providers handle this data.

2. How We Use Your Information

We only use your personal data when we have a lawful basis to do so, including when it’s necessary to fulfill our contract with you, when we have legitimate interests, and where you have provided consent (e.g., for marketing communications).

2.1 Providing and Enhancing Services

  • We use your information to create and manage your account, facilitate transactions, and provide customer support.
  • Personal data helps us tailor the platform to your needs, showing relevant items based on your location and previous interactions.

2.2 Communication

  • We send you service-related messages (e.g., order confirmations, updates, technical notices) and marketing communications if you’ve opted in. You can unsubscribe from marketing emails at any time.

2.3 Analytics and Research

  • We analyze usage trends to understand how users interact with our platform, improve our services, and develop new features. This involves processing data for aggregated insights and performance monitoring.

2.4 Legal and Security Obligations

  • We use your information to comply with legal obligations, enforce our terms, and detect and prevent fraud or other harmful activities on the platform.

3. How We Share Your Information

3.1 With Other Users

  • Your profile details (e.g., name, location, shared items) and content you post (e.g., product listings) are visible to other users.

3.2 With Service Providers

  • We share information with third-party providers who assist with payment processing, analytics, customer support, and other essential services. These providers are contractually bound to process data securely and in compliance with applicable laws.

3.3 Legal Compliance and Protection

  • We may disclose information when required by law, such as in response to legal requests (e.g., subpoenas, court orders), or to protect the rights, property, and safety of Daschers, our users, or others.

3.4 Business Transfers

  • If Daschers undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. We will notify you of any changes and your rights regarding your information.

4. Your Rights and Choices

Under the GDPR, users in the EEA have specific rights regarding their personal data:

4.1 Access, Rectification, and Erasure

  • You have the right to access, correct, or delete your personal information at any time. You can do this via your account settings or by contacting us at legal@dashers.com.

4.2 Data Portability

  • You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit this data to another service provider.

4.3 Withdraw Consent

  • Where we rely on your consent to process your data, you can withdraw it at any time by changing your settings or contacting us.

4.4 Object to Processing

  • You can object to our processing of your data for direct marketing, or if the processing is based on our legitimate interests.

4.5 Restrict Processing

  • You have the right to restrict how we process your data in certain circumstances, such as if you contest the accuracy of the information.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

Daschers is not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will delete it.

7. International Data Transfers

For users in the EEA, your data may be transferred to countries outside the EEA, including to the United States and other jurisdictions that may not provide the same level of data protection. When we transfer your data, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you delete your account, we will remove your information, although we may retain certain data for legal, tax, or regulatory reasons.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes through our platform or by email.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us:

Addresses:

  • St Paul Road, Bamenda, North West Region, Cameroon, West Africa
  • Hereford Walk, Romiley, Stockport, United Kingdom

Thank you for choosing Daschers! We appreciate your trust in us to protect your privacy and data rights.